Legal
What we collect, why we collect it, who we share it with and what you can ask us to do about it. Your customers’ contacts and chats stay yours — we only process them to run the service for you.
RepublicFlow (“RepublicFlow”, “we”, “us”) provides WhatsApp business-continuity software: a Vault that keeps a copy of your contacts, conversations and order data outside WhatsApp, a shared team inbox, and setup of the official Meta WhatsApp Cloud API on your own business documents.
Our registered contact address is 7266, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom. For anything in this policy you can write to info@republicflow.com.
This policy explains what we do with personal data. It covers republicflow.com and the RepublicFlow client panel.
It matters which data we are talking about, because our responsibilities differ.
We do not buy contact lists, and we do not use your customers’ data to build any profile of our own.
| Purpose | Legal basis (UK/EU GDPR) |
|---|---|
| Creating and running your account and panel | Performance of a contract |
| Backing up contacts and conversations into your Vault | Performance of a contract — this is the service itself |
| Setting up the Meta Cloud API on your documents | Performance of a contract |
| Taking payment and keeping accounting records | Contract and legal obligation |
| Security, abuse prevention and keeping sessions stable | Legitimate interests |
| Service emails about outages, bans and plan changes | Legitimate interests |
| Marketing emails and WhatsApp updates | Consent — you can withdraw it at any time |
We share personal data only with the providers needed to deliver the service, and only as far as each needs:
We do not sell personal data, and we do not share it for anyone else’s advertising.
A current list of sub-processors is kept in the Data Processing Agreement.
RepublicFlow serves clients worldwide and our team and infrastructure are located in more than one country, including Pakistan and the United Kingdom. Where personal data moves out of the UK or EEA, we rely on appropriate safeguards — the UK International Data Transfer Addendum or the EU Standard Contractual Clauses — together with technical measures such as encryption in transit and at rest.
No system can promise perfect security. If a breach affects your data, we will tell you without undue delay and, where required, report it to the relevant supervisory authority.
Depending on where you live, you may have the right to:
Email info@republicflow.com and we will respond within one month. If you are in the UK and are not satisfied with our answer, you can complain to the Information Commissioner’s Office at ico.org.uk.
If your request concerns data held in a client’s Vault, we will pass it to that client, who is the controller of it.
We use a small number of cookies and similar storage: one to keep you signed in to the panel, one to remember the currency you selected, and basic analytics to see which pages are read. We do not run advertising cookies or sell audience data. You can block cookies in your browser, but the panel will not keep you signed in if you do.
RepublicFlow is a business product and is not directed at children. We do not knowingly collect data from anyone under 16. If you believe a child’s data has reached us, write to us and we will delete it.
If we change this policy we will update the date at the top of the page, and for significant changes we will tell account holders by email or inside the panel before the change takes effect.
Questions about this page can go to info@republicflow.com, or on WhatsApp at +92 328 8044440. Postal address: 7266, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom.