1. Agreement to these terms
These terms govern your use of RepublicFlow — the website at republicflow.com, the client panel, and any service we deliver under it. By creating an account, connecting a number or paying for a plan, you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to do so.
They work alongside our Privacy policy, Refund policy and Data Processing Agreement.
2. What RepublicFlow provides
- Vault backup — scheduled encrypted copies of the contacts, conversations and order details on the numbers you connect, held outside WhatsApp and searchable in the panel.
- QR connect — connect a plain WhatsApp number by scanning a code, with the session running on a dedicated VPS.
- Official Cloud API setup — business verification, display name and Green Tick applied for on your own business documents.
- Shared inbox, auto reply and AI workflows, agent assignment and internal notes.
- Channel and Community growth tools, including the follow-to-enter giveaway module.
- White label on eligible plans — your logo and domain on the panel.
Features vary by plan. We may add, change or retire features, and will give notice of any change that materially reduces what a paid plan includes.
3. Your account
- You must give accurate details and keep them current.
- You are responsible for your login credentials and for everything done under your account, including by agents you add.
- You must have the right to connect each number you add, and the authority to back up the conversations on it.
- Tell us promptly if you believe your account has been accessed without permission.
4. Plans, pricing and payment
- Vault Free is free and needs no approval. Paid plans are Vault Pro and Network King, billed monthly or annually. Annual billing includes two months free.
- Prices are displayed in your local currency as an indicative conversion. Invoices are issued in USD unless we agree otherwise.
- Payment is collected manually — bank transfer, Easypaisa, JazzCash, Wise or Payoneer — and an administrator confirms each payment.
- Paid plans are soft-gated: until a payment is confirmed your account keeps free-tier limits. We do not lock you out and we do not delete data while a payment is pending.
- White label and agency pricing is quoted individually.
- Prices may change. Existing subscribers will be told at least 30 days before a change applies to their renewal.
5. One-time services
Setup and onboarding, WABA and Green Tick registration, chat and contact migration, and Emergency SOS ban rescue are charged separately from the monthly plan and are quoted before work starts. Refund treatment for each is set out in the Refund policy.
6. Your Meta account and message charges
Where you use the WhatsApp Cloud API, the account is created and held in your own business name on your own documents. Meta invoices you directly for messaging charges. We do not resell messages and we add no markup. Your use of the Cloud API is also subject to Meta’s terms, WhatsApp Business policies and messaging policies, and we cannot vary those on your behalf.
7. Acceptable use
You agree not to use RepublicFlow to:
- Message people who have not opted in, or send unsolicited bulk messages from a personal number
- Send unlawful, deceptive, abusive, discriminatory or sexually explicit content
- Impersonate another business, or misrepresent who is messaging
- Scrape, resell or redistribute contact lists you do not own
- Breach WhatsApp’s own policies, or any law applying to you or to the people you message
- Attempt to break, overload, reverse engineer or gain unauthorised access to the platform
We may suspend an account immediately where use breaches this section, and may be required to report serious abuse.
8. What we do not promise
We do not promise that your number will never be banned or restricted. That decision belongs to Meta alone. What we promise is continuity: your contacts and conversations are copied outside WhatsApp, so a restriction does not take your data with it.
Every account also receives ban-risk onboarding and written guidelines — warm-up schedules, consent collection, pacing limits, template quality and quality-rating monitoring. Following them reduces risk; it cannot remove it.
Emergency SOS ban rescue is a best-effort service. The fee covers the work carried out, not a guaranteed outcome.
9. Availability and support
We aim to keep the service available at all times, but we do not guarantee uninterrupted operation. Planned maintenance will be announced where practical. QR sessions can occasionally drop; re-scanning restores the session and Vault data is unaffected throughout. Outages caused by Meta, your network, your device or a third-party provider are outside our control.
10. Your data and ours
- The contacts, conversations and order data in your Vault belong to you. We claim no ownership of them.
- You can export your contact list at any time, and your chat history on paid plans.
- The RepublicFlow platform, panel, branding and documentation remain ours. White label gives you the right to present the panel under your brand while your subscription is active, not ownership of the software.
- You grant us only the permission needed to host, back up and display your data in order to run the service.
11. Pause, suspension and termination
- Pause & Play. A number can be paused. Paused means frozen, not deleted — the session credentials and Vault data are retained and come back as they were when you resume.
- By you. You can cancel at any time. Cancellation takes effect at the end of the paid period; we do not refund the remainder of a period except as set out in the Refund policy.
- By us. We may suspend or close an account for breach of these terms, for unlawful use, or for non-payment after notice.
- After closure, Vault data is retained for 30 days for export, then deleted, unless you ask for immediate deletion.
12. Reseller and white label obligations
If you resell RepublicFlow under your own brand, you remain responsible to your own clients for billing, first-line support and the accuracy of what you tell them about the service. You must not describe the service in a way these terms do not support — in particular, you must not promise that numbers cannot be banned, and you must not present RepublicFlow or your brand as affiliated with or endorsed by Meta.
13. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, and to the fullest extent permitted by law:
- We are not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, or for a ban, restriction or quality-rating decision taken by Meta.
- Our total liability in any 12-month period is limited to the fees you paid us in that period.
- The service is provided “as is” beyond the warranties expressly given in these terms.
You agree to indemnify us against claims arising from your use of the service in breach of these terms or of applicable law, including claims by people you messaged.
14. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without affecting any mandatory rights you have as a consumer in your own country.
15. Changes to these terms
We may update these terms. Material changes will be announced by email or in the panel at least 30 days before they take effect. Continuing to use the service after that date means you accept the updated terms.
Contact us
Questions about this page can go to info@republicflow.com, or on WhatsApp at +92 328 8044440. Postal address: 7266, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom.